Sennheiser > Fastest way to report a defective Sennheiser product.

The fastest way to register this product is through Sennheiser itself. (The product will then go directly to Sennheiser instead of being forwarded through Wifimedia and coming back with an extra stop and associated processing time).

Please use the link below to contact the Sennheiser support team or to submit a request to submit a product for repair.

https://nl-nl.sennheiser.com/service-support-contact-us